Terms of use
Who handles inquiries
Erick A. Bonilla operates under the trade name AXIONOIR in Panama, by appointment. Email [email protected] for a first inquiry or a complaint. AXIONOIR enables WhatsApp contact for accounts it verifies as direct clients.
Discussing a project
You can explore the catalog, try samples and prepare an inquiry. Before commissioning work, you will receive a proposal specifying deliverables, price, payment terms, timing, revisions and responsibilities. The order begins when both parties agree to its terms.
Cards and ongoing services
For an NFC card, we agree on its destination, artwork, quantity and reading test. If the project calls for remote link management, visit measurement or a loyalty program, the proposal will set out those services separately, including their duration, any renewal and what happens when they end.
Samples, materials and rights
A sample lets you evaluate an idea and how it works. If you share images, music or brands with us, we will ask you to confirm the permitted uses. The proposal will specify who retains working files and which usage rights the client receives.
Production tools
We may use artificial intelligence to help create images, text or code. Our team reviews the material and agrees with you on what will appear in the deliverable. If a task requires sharing confidential information with a provider, the terms of that use must be agreed first.
Questions and complaints
Contact AXIONOIR to request a correction or discuss a disagreement. You retain the rights, time limits and remedies available to you under applicable law. Any arbitration, where appropriate, will be agreed separately for the particular contract.