AXIONOIRESPrivacy
Controller and contact
Erick A. Bonilla is responsible for the handling of personal data by AXIONOIR in Panama. Email [email protected] with your privacy request. Tell us what you need and which email address you used to contact us.
Registration and access
You can browse the site or email an inquiry. If you choose to continue with Google, you request an AXIONOIR account. Google verifies your identity and email. Cloudflare D1 stores the provider identifier, your account identifier with that provider, your verified email and the registration date. AXIONOIR also records direct-contact access when it verifies a client relationship. Your password stays with Google.
While preparing your inquiry
With an account enabled for direct contact, selecting Prepare inquiry sends your name, department and description to our server to create a chat link. The draft is processed without being saved to the accounts database. You can review it before opening WhatsApp. Keep your message to the information we need to understand the project.
When you open WhatsApp
If you choose to continue, the link shares your prepared text with WhatsApp. WhatsApp may receive that text as it opens, even if you later close the conversation. You decide whether to send the message to AXIONOIR. The external service has its own privacy policy.
After we receive your message
The email link opens your mail application. AXIONOIR receives your address and the contents when you send your message. We use what you share to respond, prepare the quote you request and follow up on work you agree to. An inquiry does not subscribe you to marketing. Please leave out identity documents, payment details, passwords and other people’s information when you first contact us.
Providers and location
Cloudflare hosts the site and account database. Google provides sign-in and the Gmail business mailbox. These services may process data on servers outside Panama. Links to Telegram, Instagram, X and WhatsApp open external services with their own policies. If you message us there, that platform also receives what you share.
Retention
We retain account details while your account is active. You can email us to request closure and deletion. We keep inquiries and proposals while handling the request or project. If a legal duty or an outstanding claim requires us to retain a record, we limit retention to that purpose and period.
Exercising your rights
Where applicable, you may request access, correction, deletion, objection or portability and withdraw consent. Identify the inquiry and the right you wish to exercise without attaching sensitive documents at first contact. We may ask for the minimum information needed to verify identity. You may also contact Panama’s National Authority for Transparency and Access to Information.